Windows Desktop Hosting is a proven IT strategy that is quickly becoming the preferred computing model. Why own and manage your own servers when you can lower your capital investment and reduce your operating expenses through outsourcing? Why struggle with security patches and hot-fixes when it’s easy to do it wrong and the risks are so high and expensive?

Netgain’s Windows Desktop Hosting is a complete computing solution for organizations with 15 to 500 users. For a fixed monthly fee, we become your IT department. Instead of on-site servers, your employees login to our managed hosting center and get one-click access to all their programs, company files, email and more.

We become your IT department

Software and files no longer run on users’ individual computers or local file servers. Instead, your employees login to our managed hosting center as they would a local network. We become your entire IT department and replace the need to manage servers, upgrade hardware, and administer a network. Hiring and retaining an expensive IT staff may no longer be needed.

Accessing your Network

Users can login and work from any computer connected to the Internet - for example, the office, their home, a hotel, or a friend’s house. A 256k internet connection is all that is required to have your programs look and run exactly the same as if they’re being run from the office. With Windows XP, there’s no installation or setup required. Your users have access to your entire operation from anywhere.

Your Applications

You decide on the list of programs for your business. We can host practically any application. For example, we support multiple accounting applications, such as QuickBooks, Peachtree, Great Plains, and Solomon. We support multitudes of industry specific software, such as trucking, healthcare, travel, banking, and lumberyard software. If it’s mainstream, then we probably already run it. And if we don’t, we’ll contact their technical services department for you to learn how your software can operate within the security of our hosting center.

The File System

Netgain provides each client with a private, secure data storage area. There are shared folders, public and private areas, file permissions, and so on, just as you would have on a local network server. Each client gets a standard structure– public shares, departmental folders, private user directories, favorites, etc. However, it is entirely flexible and can be customized to your exact needs.

User Support/Assistance

This is the best part about Netgain’s Windows Desktop Hosting—having unlimited access to cheerful and qualified helpdesk personnel that truly want to help you with your technical support questions. You can request support by either submitting a request online or by dialing Netgain’s toll free support hotline. With your permission, our support people can also provide shadow support. This means our remote support specialists will see your desktop, and share the use of your keyboard and mouse. It’s like having an expert sitting right next to you.

Netgain has the expertise you need for strategic IT outsourcing (Windows Desktop Hosting). We ensure that your systems are continuously available, highly secure, and fully managed. With Netgain as your technology partner, your critical IT systems will be in capable hands, so you can focus on growing your business.