With eHealth Architecture, you get more than just a platform for healthcare technology; you get an outsourced IT department staffed with eHealth specialists.
We’ll work with your vendors
If you have already chosen software vendors for your eHealth solutions, Netgain will work with them to ensure a seamless implementation and delivery of services. And, if you haven’t chosen your eHealth vendors, Netgain will work with you to find service providers whose solutions fit your unique needs as a healthcare organization. While Netgain is working together with your eHealth vendors, you can concentrate on your core services.
Complete, Outsourced IT department
The eHealth Architecture encompasses all aspects of eHealth. From the configuration and network design to the migration and deployment, Netgain provides competent specialists to ensure that the transition is seamless. Even the smallest healthcare organizations can take advantage of a world-class IT department with the eHealth Architecture.
Unparalleled Customer Service
Even after deployment and adoption, there are always user questions and issues. Netgain provides customer service 24/7 so your healthcare organization doesn’t incur downtime. Remotely, Netgain Helpdesk Analysts can troubleshoot user issues, and, with the user's permission, can even view a user’s screen to help resolve the issue more quickly. Having a team of eHealth specialists on hand will free up time that you or your internal IT staff spends troubleshooting user issues.