Downtime is expensive. In the healthcare industry, downtime is especially harmful because it not only affects the business processes, but also the quality and efficiency of patient care. Protect your organization from financial and data loss incurred from unnecessary network downtime via the eHealth Architecture.
Five-Nines Reliability
In most cases, downtime can be avoided by taking proactive steps to ensure network strength. As part of the eHealth Architecture, Netgain monitors client servers and applications to ensure that all networks are up and running. Because we take these measures, we can guarantee the highest level of reliability in our service level agreement.
24/7 Support
Fifteen percent of network downtime is caused by user error. With Netgain’s eHealth Specialists available 24/7 to troubleshoot user issues, clients can be certain that if downtime does occur, Netgain will quickly identify the problem, and get your network up and running.
Data Snapshots
Using the latest storage area network (SAN) technology, Netgain’s eHealth Architecture is equipped with the ability to record and store data snapshots every 15 minutes, as an extra precaution. With this technology, clients benefit from knowing that even if downtime occurs, or they experience a data loss, the damage affects no more than 15 minutes of productivity, the rest can be easily restored using the snapshots.