Organizations have traditionally installed and supported their software on internal computers and networks. Within the last few years, though, they have begun to have their software delivered to them as a service in a hosted environment. By using Netgain’s Windows Desktop Hosting, you can avoid the expense and complexity of running your software internally, and simply enjoy the benefits of using it.

Netgain’s Windows Desktop Hosting lets users access their software from wherever they work. No maintaining equipment, performing upgrades, or enabling remote access, we do it all for you. For a fixed, per user/per month fee, Netgain will deliver your software to you as a service– always working, secure, and accessible anywhere.

Applications run from our data center
Netgain hosts your application(s) from our data center. Your software no longer runs on users’ individual computers or local file servers. Instead, your users login through the Internet to use your software. From wherever users work, programs look and run exactly the same.

All upgrades and maintenance related to running this application are taken care of by Netgain. The only user requirement is a connection to the Internet. The rest is provided for and guaranteed by Netgain.

The application will operate for you the same as if it ran from your desktop or internal network, but we’ll manage it from a central server you access via a secure Internet connection or a Virtual Private Network (VPN).

Choosing your Applications
Almost every business application that runs on Microsoft is ‘hostable’ by Netgain—you decide which software is best for your business and we’ll install and maintain it in our hosting center. We can host practically any application. For example, we support all of the popular accounting applications, such as QuickBooks, Peachtree, Great Plains, and Solomon. We support multitudes of industry specific software, such as trucking, healthcare, travel, banking, and lumberyard software. If it’s mainstream, then we probably already run it. And if we don’t, we’ll contact the manufacturer’s technical services department for you to learn how it can operate within the security of our hosting center.

User Support/Assistance
This is the best part about Netgain’s Windows Desktop Hosting—having unlimited access to cheerful and qualified helpdesk personnel that truly want to help you with your technical support questions. You can request support by either submitting a request online or by dialing Netgain’s toll free support hotline. With your permission, our support people can also provide shadow support. This means our remote support specialists will see your desktop, and share the use of your keyboard and mouse. It’s like having an expert sitting right next to you.

Netgain has the expertise you need for strategic Windows Desktop Hosting. We ensure that your software is continuously available, highly secure, and fully managed. With Netgain as your technology partner, your critical IT systems will be in capable hands, so you can focus on growing your business.

The top key business goals to switch to Windows Desktop Hosting as cited by Netgain’s clients are:

• Simplify technology delivery, support, and maintenance
• Increase application security and reliability
• Normalize monthly costs
• Gain access to trained helpdesk personnel
• Better protect sensitive corporate data
• Reduce operation expense
• Focus on what’s important to the business
• Reduce IT capital requirements
• Access programs and files anytime/anywhere
  
  And overall,
• Enhance the bottom line.